Pochtoy.com: News

30 June 2025

Weekly news June 30

News on shipments as of June 30. The long-awaited batches have finally arrived! We know how much you were waiting for them and did everything possible to speed up the process — looked for new solutions, optimized logistics and didn't stop until the parcels were on their way. Shipped from the warehouse last week: UN: 26.06, CDEK: 24.06, 26.06, RU: 26.06 In transit: UN: 19.06, RU: 20.06 Arrived in the destination country, gradually going out for delivery or already delivered: UN: 05.06, CDEK: 30.05, 03.06, 11.06, 16.06, 17.06, RU: 05.06, 12.06 For your convenience we have prepared a guide on tariffs. The figures – the shipment date of the batch from the warehouse in the day-month format (dd.mm) and then the tariff designation: UN – Universal EMS delivery tariff via UAE CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery with the participation of Russian Post (tariff Econom) You can check the shipment date of your parcel in your personal account. Thank you for your patience and trust.

25 June 2025

Good news on shipments from June 25

Dear customers. We're sharing some good news! The logistics situation via Turkey has stabilized: we are once again dispatching parcels on the stated days, and all tariffs, including CDEK, are working. Delivery via Turkey is running smoothly and on schedule, and we expect to return fully to our usual, standard timeframes soon. Thank you for your patience and support during this difficult period when air service to Russia was restricted and we could not deliver shipments quickly. Everything is improving now; we are closely monitoring each batch and doing everything possible to ensure your parcels arrive as quickly as possible. In transit: • CDEK – 03.06, 11.06, 16.06, 24.06 • UN – 05.06, 19.06 • RU – 20.06 Arrived in the destination country, gradually being released for delivery or already delivered: • UN – 12.06 • CDEK – 23.05, 30.05, 17.06 • RU – 06.06, 12.06 Tariff cheat sheet: • UN – Universal EMS via the UAE • CDEK – Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo • RU – Econom (with participation of Russian Post) You can view your parcel's...

5 June 2025

Suspension of sending CDEK tariffs for a week

Dear customers! As we already reported at the beginning of the week, the situation with international logistics has noticeably worsened. Moscow airports periodically suspend operations due to threats related to unmanned aerial vehicles. This leads to delays and flight cancellations. As it became known today, Turkish Airlines is considering the possibility of moving some flights from Moscow to St. Petersburg. Read the news: https://www.kommersant.ru/doc/7776991 All of this directly affects CDEK shipments that are sent on flights of this airline to Russia. Our parcels in transit are still waiting in line for departure. And in connection with this, we are pausing new CDEK shipments until next Thursday, June 12. We have alternative routes, but we do not want to return batches already handed over for transportation from transit now, repack and reroute them via new routes. Moreover, additional restrictions may apply on other routes. And the entire process of return and repackaging may take more time than the pause we are taking. If nothing changes during the week either in Moscow or in the operation of Turkish Airlines via St. Petersburg, we will take further measures and send parcels...

2 June 2025

Latest news on shipments for June 2

Dear customers. Please note that in recent weeks the situation with international logistics has noticeably worsened. Moscow airports are operating unstably, the number of international flights to Moscow is decreasing, and the load on the remaining ones is increasing sharply. As a result, queues of cargo are forming, comparable to the peak December season. If the batch containing your parcel has left our warehouse, this means that it has passed the first stage of the route, departed from the USA, is at a transit airport and is awaiting departure to the RF. After changes on the site, internal tracking is not working correctly. We are aware of the problem and the programmers are already working on solving it. The parcel status will be updated as soon as the batch passes customs in Russia. Until then, it is not necessary to clarify its location in chat, tickets or telegram, since we still cannot provide any additional data. We are in touch with carriers, tracking all batches and making every effort to speed up the process where possible. Thank you for your patience and understanding. Shipped last week: UN: 29.05 CDEK: 27.05 (28.05), 29.05 (30.05) RU: 29.05 In transit: RU: 08.05 (at...

27 May 2025

Universal EMS tariff is available again

We have great news: the Universal EMS tariff is open again and will ship this coming Thursday. If your package is already assembled – you need to pay for delivery by Thursday morning so that it leaves in this batch. You can also form new packages for delivery with this tariff. We apologize for the delay.

21 May 2025

News about the site's operation or when will everything be fixed?

Dear customers, as you know, a few days ago we launched a major site update. It was a technically complex release, and we understand that not everything is working as it should yet. The development team is working without days off, practically 24/7, to fix all errors and shortcomings as quickly as possible. We kindly ask you to treat what is happening with understanding. The update was indeed necessary, and we are doing everything to make the transition as smooth as possible. What is happening with the processes now: – Shipments are going according to plan – Order purchases are working stably – Assembly and acceptance of packages are also proceeding in normal mode – There are small delays for special requests, but we expect to catch up with them by the end of this working week Feedback and suggestions: We read everything you write and carefully collect all suggestions, criticism and proposals. If you have suggestions or something is not working – it is best to report it via tickets in your personal account. This way your request will definitely not get lost. In chats and Telegram we do not have time to record everything that comes in. If errors or...

19 May 2025

Updates and improvements: what has changed in the site's operation

Dear customers! After a short weekend break, the site is working again. We have made a number of changes both to the interface and to the technical part. Below we tell you what exactly has changed. 1. Improved the calculator Made the difference between tariffs more visual, sped up cost calculation. 2. Simplified shipping checkout Added recipient cards with name, address and phone – all recipient information is now at hand. When selecting a tariff, you now immediately see the approximate cost and features – no surprises. Additional items are organized by categories, you can easily see what has been added, how much it weighs and remove extras before assembly. 3. Changed the checkout for orders through the operator Now each store is a separate order. You can add your own promo code and comment to each one. No more confusion. 4. Added the "Cancelled packages" section If your shipment was cancelled for any reason, the filled package no longer disappears. It can be edited and resent for assembly. 5. Updated the mobile version Completely reworked the mobile web version: placing orders and packages should now be more convenient, simpler and clearer from your phone. 6. Moved...